Dear Customer:
At Beroni, we are aware of the exceptional circumstances we are facing due to the impact of COVID-19 onsociety, and we are doing everything in our power to help address this situation. For this reason, and in accordance with government guidelines, the Beroni team is working from home to continue providing the best service and support.
Although this measure will last for a few weeks, we want to make it clear that at Beroni we are adapting to the situation and are ready to provide our usual service, ensuring that our customers receive the highest standards of quality.
While this exceptional situation persists and in accordance with health recommendations, the Beroni team continues to work as usual but has implemented a series of measures:
- Beroni's staff are working from home with the tools they need to continue providing the best possible service to our customers.
- We are limiting travel as much as possible. Therefore, meetings and training sessions with our clients and partners are conducted by phone or via video conference.
At Beroni, we are committed to continuing to provide the best service to our customers. Therefore, if you have any questions or concerns, please follow the usual procedure: send an email to consultas@beroni.com or to ecommerce@beroni.com, where your questions will be addressed, and if necessary, we will call you to resolve any issues.
We are confident that things will soon return to normal, and that you, the travel agencies, will continue to use your immense corporate social responsibility to ensure that travel remains both a pleasure and a necessity.
Thank you very much for your understanding. We'll get through this together!
Josep Bellés
CEO of Beroni
Beroni Support
consultas@beroni.com
Beroni Incidents
incidencias@beroni.com
Wasabi-s
ecommerce@beroni.com
Administration
subdireccion@beroni.com
Commercial
comercial@beroni.com
